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Hospitality Training: Do Learning Styles Matter?


Please use this identifier to cite or link to this item: http://hdl.handle.net/1928/12879

Hospitality Training: Do Learning Styles Matter?

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dc.contributor.author Green, Alison J
dc.date.accessioned 2011-07-02T18:02:10Z
dc.date.available 2011-07-02T18:02:10Z
dc.date.issued 2011-07-02
dc.date.submitted May 2011
dc.identifier.uri http://hdl.handle.net/1928/12879
dc.description.abstract The purpose of this quantitative study was to explore the learning styles and delivery mode preferences in hospitality training. The delivery modes were online, using Centra™, and traditional training or face to face workshop. Data was collected from participants (n=79) in training within a large hospitality organization over a total of 11 workshops, 6 traditional, 5 online. This study examined how best to use the results in training at the instructional system design level to help deliver the appropriate training delivery modes. There were a total of four research questions analyzed. A correlational analysis, independent t-test and 2x1 ANOVA’s were used to analyze the appropriate research question. Index for Learning Styles (ILS) was used to determine the learning styles of the participants, pretest and posttest measured the learning and additional demographic questions were asked. There has been literature studying delivery modes in university classrooms, yet there is a gap in real practice research within the hospitality organization. en_US
dc.subject Learning Styles, Training, Hospitality, Adult Learning en_US
dc.subject Classroom instruction--Evaluation
dc.subject.lcsh Adult learning--Psychological aspects
dc.subject.lcsh Training--Psychological aspects
dc.subject.lcsh Cognitive styles
dc.subject.lcsh Hospitality industry--Study and teaching
dc.subject.lcsh Web-based instruction--Evaluation
dc.title Hospitality Training: Do Learning Styles Matter? en_US
dc.type Dissertation en_US
dc.description.degree Organizational Learning and Instructional Technology en_US
dc.description.level Doctoral en_US
dc.description.department University of New Mexico. Division of Educational Leadership and Organizational Learning en_US
dc.description.advisor Boverie, Patricia
dc.description.committee-member O'Halloran, Robert
dc.description.committee-member Hood, Jacqueline
dc.description.committee-member Salisbury, Mark

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