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Click It, No More Tick It: Online Reference Statistics

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Please use this identifier to cite or link to this item: http://hdl.handle.net/1928/12351

Click It, No More Tick It: Online Reference Statistics

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Title: Click It, No More Tick It: Online Reference Statistics
Author: Aguilar, Paulita; Keating, Kathleen; Swanback, Sue
Subject(s): Reference statistics
Online statistics collection
Data analysis
Collection development
Abstract: This article describes the creation of an online reference intake form that collects statistics and provides detailed reports. Included is a practical application, based on analysis of Native American questions, for collection development.
Date: 2010-10
Publisher: Routledge
Citation: Paulita Aguilar, Kathleen Keating, Sue Swanback. "Click It, No More Tick It: Online Reference Statistics." The Reference Librarian, Volume 51, Issue 4, 2010, Pages 290-299.
URI: http://hdl.handle.net/1928/12351

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