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Official Knowledge: Validation Mechanisms for Knowledge Management Systems

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Please use this identifier to cite or link to this item: http://hdl.handle.net/1928/9338

Official Knowledge: Validation Mechanisms for Knowledge Management Systems

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Title: Official Knowledge: Validation Mechanisms for Knowledge Management Systems
Author: Watkins, Jennifer H
Advisor(s): Salisbury, Mark
Committee Member(s): Gunawardena, Charlotte
Ke, Fengfeng
Department: Educational Leadership and Organizational Learning
Subject: knowledge management
epistemology
knowledge
validation
metastudy
systems science
Degree Level: Masters
Abstract: One of the most important roles of a knowledge management system is as a filter to verify, authenticate, or justify the knowledge of an organization. The knowledge that passes this filter and is retained or otherwise deemed valuable by the system is official knowledge, the knowledge sanctioned by an organization. In this study, twenty-two articles that describe typologies of knowledge management systems were reviewed for their insights into knowledge validation. The articles were reviewed in the context of intellectual parentage with each article belonging to one of ten lines of inquiry spawning from five preeminent knowledge management articles. The results of this metastudy identify epistemology, knowledge transfer, the application environment, and the social process of sensemaking as valuable considerations for the design of validation mechanisms. A checklist of these considerations serves as the primary contribution of this study. Implications for future work in the design of validation mechanisms for knowledge management systems are discussed.
Graduation Date: May 2009
URI: http://hdl.handle.net/1928/9338


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