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What do healthcare providers think of patients who use the Internet?: An exploratory study

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Please use this identifier to cite or link to this item: http://hdl.handle.net/1928/10264

What do healthcare providers think of patients who use the Internet?: An exploratory study

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Title: What do healthcare providers think of patients who use the Internet?: An exploratory study
Author: Willis, Matt
Advisor(s): Woodall, Gill
Committee Member(s): Rao, Nagesh
Brown, Coffee
Fiedler, Kurt
Department: University of New Mexico. Dept. of Communication and Journalism
Subject: Patient-Provider Communication
Survey Analysis
Interview
Internet
Internet Informed Patient
Healthcare Provider
Doctor-Patient Communication
Pilot Study
Healthcare
Social Technology
Information Technology
Health Communication
LC Subject(s): Communication in medicine
Internet in medicine--Social aspects
Medical informatics--Social aspects
Medical personnel--Attitudes
Degree Level: Masters
Abstract: The Internet is a technology that is influencing multiple human factors (i.e. cognitive and social). Adults who seek information on the Internet about their health conditions are becoming more common. Providers have been wary of patient information searches, fearing that, at worst, conflicting information may provoke confrontation and doubt and, at best, the information is trivial or already well known to the provider. For this exploratory study a survey was conducted that investigates trends in healthcare provider information technology use and information seeking opinions. This survey was followed by a highly structured interview of n=21 providers. The researcher shows two provider strategies by which patient’s information seeking can be used to strengthen the professional clinical relationship.
Graduation Date: December 2009
URI: http://hdl.handle.net/1928/10264


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